WHAT WE DO - OUR SERVICES

We offer dispute resolution, advisory and management services working with industry and businesses to preserve commercial relationships.  We offer a multitude of dispute resolution processes including evaluation, expert appraisal, private judging, arbitration and mediation to serve your unique needs. 

Our services cover the entire spectrum of managing the dispute resolution process: 

 

STEP ONE - ASSESSMENT AND REGISTRATION OF THE DISPUTE

When you contact Endispute with a new dispute we will:

  • Provide an intake and assessment service for your dispute
  • Offer a one hour complimentary consultation to discuss options for your dispute process and panel composition. (In complex matters we will discuss multi-layered processes to suit your needs)
  • Prepare a brief dispute management plan in consultation with you
  • Provide basic costing structures to manage the dispute

STEP TWO – INITIATION OF THE DISPUTE RESOLUTION PROCESS

Our objective is to support the resolution of the dispute in an efficient and effective manner. Following the registration of the dispute with Endispute we will:

  • Assist with preparation of resources to commence the dispute resolution process efficiently and easily
    • Prepare a detailed timetable for all parties in the dispute
    • Ensure availability of the panel and expert panel members as necessary
    • Arrange meeting venues around Australia and internationally within our network of providers
  • Provide you with a stand-alone sample confidentiality agreement and guidelines that can be modified to suit all parties to the dispute
  • Provide you with a cost-efficient budget and effective timeline
  • Finalise your dispute resolution management plan with careful regard to the complexity of your dispute

STEP THREE – MANAGEMENT OF THE DISPUTE

To provide support during the dispute resolution process Endispute will:  

  • Manage any steps between meetings to save costs while supporting panel members
  • Support exchange of information between parties and dispute resolution panel experts
  • Validate that preparatory material is available for all parties prior to the dispute
  • Assist with tracking of all information relevant to the dispute
  • Monitor the dispute to ensure the process unfolds efficiently with adequate time to resolve

STEP FOUR – FOLLOW UP

At the conclusion of your dispute resolution process Endispute will:

  • Continue to provide support to ensure the process has met your procedural interests
  • Provide a detailed memorandum of your dispute resolution process
  • Provide double check and safeguard processes such as binding appellate arbitral processes where necessary
  • Follow up with any additional processes required to finalise outstanding issues